Claims

In the unfortunate event of a critical illness, hospitalisation, disability or death, please lodge your claim at our 24-hour Call Centre at 1-800-119966.

Please submit the following documents along with your claim form		  
 
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NOTE :

  • All the documents submitted to us should be original or photocopies attested by a Gazetted Officer, Special Executive Magistrate, Magistrate or a person of local standing, e.g. Sarpanch, Talathi, Tahsildar or Police Sub-Inspector.
  • All medical reports, documents and certification shall be issued by the attending physician and who is qualified to provide such document / certification according to the laws of India.
  • In addition to above documents, Tata AIG Life Insurance Company Ltd. reserves the right to ask for more documents / information, medical examination/tests and autopsy as may be required in consideration of the claim.
  • Notification of claim, submission of claim forms and / or claim documents to the Tata AIG Life shall not be construed as an admission of liabilities of Tata AIG Life Insurance Company Ltd. No agent is authorized to admit any liabilities on behalf of Tata AIG Life Insurance Company Ltd., nor to alter this list of documents or any claims requirements called for by Tata AIG Life Insurance Company Ltd.

Tata AIG Life Insurance Company Ltd. - CLAIMS DEPARTMENT

List of Primary Claim Documents (to be attached with every claim application)

Critical Illness

a) Claim Forms
  • Part I: Application Form for Critical Illness (Life Insured’s Statement)
  • Part II: Confidential Medical Report (to be filled by attending physician)
    		•
    b) Attested True Copy of Indoor Case Papers of the Hospital(s).
    c) Discharge Summary of Present and Past Hospitalizations.
    d) Medical Examination Certificate (First Consultation Notes) & follow-up Consultation Notes
    e) All related Medical Examination Reports, e.g.
  • Laboratory test reports.
  • X-Ray / CT Scan / MRI Reports & Plates.
  • Ultrasonography Report.
  • Histopathology Report.
  • Clinical / Hospital Reports.
  • Angiography Reports & Plates
  • Others (please specify)
    		•
    f) Certificate of Diagnosis.
    g) Reason for delay in intimation.
    Disability or Dismemberment
    a) Claim Forms
    For Disability:
  • Part I: Total and Permanent Disability Claim Form (Claimant’s Statement)
  • Part II: Total and Permanent Disability Form (attending Physician’s report)
    		•
    For Dismemberment:
  • Part I: Accident/ Hospitalization Claim Form –(Claimant’s Statement)
  • Part II: Accident/Hospitalization Claim Form – (attending Physician’s report)
    • b) Attested True Copy of Indoor Case Papers of the Hospital(s).
    c) Discharge Summary of Present and Past Hospitalizations.
    d) Medical Examination Certificate (First Consultation Notes) & follow-up Consultation Notes.
    e) All related Medical Examination Reports, e.g.
  • Laboratory test reports.
  • X-Ray / CT Scan / MRI Reports & Plates.
  • Ultrasonography Report.
  • Histopathology Report.
  • Clinical / Hospital Reports.
  • Angiography Reports & Plates.
  • Others (please specify).
    		•
    f) Clinical Photographs showing the injured areas - if available
    g) Disability Certificate by attending physician / Institute for disabled
    h) Rehabilitation Certificate - if applicable.
    i) Sick Leave certificate - if applicable.
    j) Employer’s written confirmation / statement - for Disability claims
       
    If Hospitalization is due to accidental causes (submit in addition to the above)
       
    k) All police reports / First Information Report & Final Investigation Report - if due to accidental cause.(All Dismemberment claims shall submit proof of accident)
    l) Reason for delay in intimation.
    m) Proof of Accident – Panchnama / Inquest report - if due to accidental cause.(All Dismemberment claims shall submit proof of accident)
    n) Newspaper cutting / Photographs of the accident - if available.(All Dismemberment claims shall submit proof of accident)
    Hospitalisation

    a) Claim Forms
  • Part I: Accident / Hospitalization Claim Form – (Claimant’s Statement)
  • Part II: Accident / Hospitalization Claim Form – (attending Physician’s report)
    • b) Hospital Bills for the confinement.
    c) Attested True Copy of Indoor Case Papers of the Hospital.
    d) Discharge Summary of Present and Past Hospitalizations.
    e) Medical Examination Certificate (First Consultation Notes).
    f) All related Medical Examination Reports, e.g.
  • Laboratory test reports
  • X-Ray / CT Scan / MRI Reports & Plates
  • Ultrasonography Report
  • Histopathology Report
  • Clinical / Hospital Reports
  • Angiography Reports & Plates.
  • Others (please specify).
    		•
    g) Certificate of Diagnosis
    h) All follow-up Consultation Notes in relation to the hospitalized condition.
       
    If Hospitalization is due to accidental causes (submit in addition to the above).
       
    i) Reason for delay in intimation.
    j) All police reports / First Information Report & Final Investigation Report.
    k) Proof of accident - Panchnama / Inquest report.
    l) Newspaper cutting / Photographs of the accident - if available.
    Death
    (all causes of death)
        
    a) Claim Forms
  • Part I: Application Form for Death Claim (Claimant’s Statement)
  • Part II: Physician’s Statement
    • b) Death Certificate issued by a local government body like Municipal Corporation / Village Panchayat
    c) Medical cause of Death Certificate issued by attending physician
    d) Attested True copy of Indoor Case Papers of the hospital(s)
    e) Burial or Cremation ground certificate
    f) Original Policy document
    g) Postmortem report (Autopsy report) & Chemical Viscera report - if performed
    h) The Insured’s Photo ID with Date of Birth (if not submitted for policy issue)
    i) The Beneficiary :
  • Photo ID with Date of Birth with relationship with the Insured.
  • Proof of legal title to the claim proceeds (e.g. legal succession paper, assignment deed)
    • j) Reason for delay in intimation, if any
       
    If Death due to Accident (submit in addition to the above)
       
    k) All police reports / First Information Report & Final Investigation Report.
    l) Proof of accident - Panchnama / Inquest report
    m) Newspaper cutting / Photographs of the accident - if available
    For any further help or information you want on Claims,

    Please write to:
    The Claims Department,
    Tata AIG Life Insurance Company Ltd.,
    Unit - 302, Building No. 4,
    Infinity IT Park Film City Road,
    Dindoshi, Malad - East, Mumbai - 400097.
    Tel No.: 022 - 6760 8000
    Fax: 022 - 6760 8001
        
    Call for Free on 1-800-11-9966 (For MTNL/BSNL subscribers)